Terms & Conditions
Welcome to Mineral Water Plant Laboratory. These Terms & Conditions govern your use of mineralwaterplantlaboratory.in and any enquiry, quotation, purchase, laboratory setup service or business transaction completed with us.
By accessing this website, requesting a quotation, confirming an order or using our services, you acknowledge that you have read, understood and agreed to these Terms & Conditions. If you do not agree with any part of these terms, you should not use the website or place an order with us.
About Our Services
Mineral Water Plant Laboratory provides laboratory planning, equipment selection, laboratory instruments, microbiological equipment, glassware, accessories, setup guidance and related support for packaged drinking water plants, mineral water units and other water testing requirements across India.
The exact scope of each project depends on the confirmed quotation, product specifications, plant capacity, laboratory space, testing requirements and services agreed upon between the customer and our team.
Website Information
We make reasonable efforts to keep the information on this website accurate and useful. However, product specifications, equipment availability, prices, regulatory requirements, delivery timelines and service details may change without prior notice.
Website content is provided for general information and should not be treated as a final technical specification, laboratory report, regulatory approval, legal opinion or compliance certificate.
Quotations and Order Confirmation
All quotations are prepared according to the information provided by the customer. Customers are responsible for sharing correct details about their plant capacity, product category, location, available laboratory space, electrical requirements, testing scope and existing equipment.
A quotation remains valid only for the period mentioned in the document. Prices and availability may change after the validity period due to changes in taxes, transportation, supplier pricing, equipment availability or project requirements.
An order is considered confirmed only after:
- The customer accepts the quotation or proforma invoice
- The required advance or full payment is received
- Equipment specifications and quantities are approved
- Any required project details are provided
Verbal discussions, messages or preliminary estimates do not constitute a confirmed order unless acknowledged by our authorised team.
Product Specifications
Customers must carefully review product names, models, quantities, technical specifications, voltage requirements, accessories and warranty terms before confirming an order.
Product images shown on the website, quotation, catalogue or communication material are for representation purposes. The actual product may have minor differences in colour, design, packaging or appearance without affecting its intended function.
Equivalent products or updated models may be suggested when a quoted model becomes unavailable. Any material substitution will be discussed with the customer before supply.
Pricing and Taxes
Product and service prices are based on the specifications and scope mentioned in the confirmed quotation. Applicable taxes, transportation, insurance, installation, calibration, commissioning and other charges will be stated separately wherever applicable.
Additional work, equipment, modifications or services requested after order confirmation may result in additional charges.
Payment Terms
Payments must be made through the methods and schedule stated in the quotation, proforma invoice or order confirmation. Depending on the project, an advance payment, milestone-based payment or full payment may be required before procurement, manufacturing, dispatch, installation or commissioning.
The customer must make payment only to the account or payment details officially provided by Mineral Water Plant Laboratory. We are not responsible for payments made to unauthorised persons or unverified accounts.
Delayed payments may result in delayed procurement, dispatch, installation or project completion. Ownership of supplied goods may remain with us until all outstanding payments relating to the order have been received.
Delivery and Dispatch
Delivery timelines are estimates based on product availability, manufacturing time, payment completion, transport conditions and project location. Delays caused by suppliers, transport providers, weather, government restrictions or circumstances beyond our reasonable control will not be treated as a deliberate service failure.
The customer is responsible for providing a complete and accurate delivery address, contact number, tax information and any location-specific delivery instructions.
Risk relating to the goods may transfer to the customer after delivery or after handover to the transport provider, depending on the agreed delivery terms.
Inspection After Delivery
Customers should inspect all packages immediately after receiving them. Visible damage, missing items, incorrect products or packaging concerns must be reported within 48 hours of delivery.
The complaint should include the invoice number, product details, clear photographs, an unpacking video and transport documentation. Claims submitted after the reporting period or without supporting evidence may not be accepted.
Installation and Site Readiness
Where installation or setup support is included, the customer must ensure that the site is ready before the scheduled visit. Site readiness may include suitable laboratory space, worktables, electrical points, water supply, drainage, ventilation, internet access and other required utilities.
Additional visits, delays or work caused by incomplete site readiness, incorrect utilities or customer-requested changes may be chargeable.
Laboratory instruments must be installed, handled and operated according to the manufacturer’s instructions and applicable safety practices.
Customer Responsibilities
The customer is responsible for:
- Providing accurate project and billing information
- Reviewing and approving equipment specifications
- Ensuring suitable laboratory infrastructure and utilities
- Using equipment only for its intended purpose
- Following operating, cleaning and maintenance instructions
- Employing trained and competent laboratory personnel
- Maintaining required testing and operational records
- Obtaining applicable licences, permissions and approvals
Regulatory Approval Disclaimer
Mineral Water Plant Laboratory provides equipment, laboratory setup and compliance-focused guidance. We do not issue FSSAI licences, BIS certification, NABL accreditation, government recognition or any other statutory approval.
Purchase of equipment, completion of installation or use of our services does not guarantee approval from any government department, certification body, accreditation authority or inspection agency.
The customer remains responsible for verifying and fulfilling the latest requirements applicable to the product category, manufacturing unit, laboratory, licence and location.
Laboratory Testing Disclaimer
Laboratory equipment should be operated only by trained personnel using suitable methods, reagents, calibration practices and quality-control procedures.
Test accuracy may be affected by sample collection, instrument condition, calibration, environmental conditions, reagents, handling methods and operator competence. We are not responsible for inaccurate results caused by incorrect operation, inadequate maintenance, improper calibration or unsuitable testing procedures.
An in-house laboratory may not replace testing required from an external recognised, notified or accredited laboratory.
Warranty
Warranty coverage depends on the equipment manufacturer, product category and terms stated in the invoice or warranty document. Warranty generally applies only to eligible manufacturing defects during the specified warranty period.
Warranty may not cover:
- Physical damage or accidental breakage
- Improper installation or handling
- Voltage fluctuation or electrical damage
- Normal wear and tear
- Consumables, chemicals and reagents
- Glassware damaged after delivery
- Unauthorised repair or modification
- Damage caused by water, fire, corrosion or negligence
- Failure to follow maintenance instructions
Cancellations, Returns and Refunds
Order cancellations, returns, replacements and refunds are governed by our Payments & Returns Policy and the terms stated in the relevant quotation or invoice.
Custom-made, specially procured, installed, calibrated, commissioned, opened or used products may not be eligible for cancellation or return.
No product should be returned without prior written approval from Mineral Water Plant Laboratory.
Limitation of Liability
To the extent permitted by applicable law, Mineral Water Plant Laboratory will not be responsible for indirect, incidental or consequential losses arising from equipment downtime, production delays, loss of business, loss of profits, incorrect operation or failure to obtain regulatory approval.
Any liability relating to a verified defective product or incomplete service will be limited to an appropriate repair, replacement, service correction or refund, depending on the circumstances and applicable terms.
Nothing in these Terms & Conditions is intended to exclude rights or liabilities that cannot legally be excluded under applicable law.
Intellectual Property Rights
All website content, including the brand name, text, graphics, logos, layouts, photographs, documents and original materials, belongs to Mineral Water Plant Laboratory or is used with appropriate permission.
No website content may be copied, reproduced, republished, modified, distributed or used for commercial purposes without prior written permission.
Prohibited Website Use
Users must not:
- Use the website for unlawful or fraudulent activities
- Attempt to gain unauthorised access to the website or server
- Upload malicious code, viruses or harmful content
- Copy or misuse our brand identity or website content
- Submit false enquiries or misleading information
- Interfere with the security or operation of the website
Third-Party Products and Services
Some equipment, components, transport services, payment services or external links may be provided by third parties. Their products and services may be governed by separate terms, warranties and privacy policies.
Mineral Water Plant Laboratory is not responsible for third-party websites or services that are outside our direct control.
Force Majeure
We will not be responsible for delay or failure caused by circumstances beyond our reasonable control, including natural disasters, transport disruption, strikes, supplier delays, government restrictions, power failures, internet outages, epidemics, war or other unforeseen events.
Changes to These Terms
We may update these Terms & Conditions when required due to changes in our services, business operations, technology or applicable requirements. Updated terms will be published on this page.
Continued use of the website or services after an update will be treated as acceptance of the revised terms.
Governing Law and Dispute Resolution
These Terms & Conditions are governed by the applicable laws of India. Any dispute should first be addressed through good-faith communication between the customer and Mineral Water Plant Laboratory.
If the dispute cannot be resolved mutually, it will be subject to the jurisdiction of the competent courts as permitted under applicable law.
Contact Information
For questions about these Terms & Conditions, quotations, orders or services, contact us using the details below:
Website: mineralwaterplantlaboratory.in
Phone: +91 70487 88978
WhatsApp: +91 70487 88978
Service Area: All Over India
Last Updated: 12 July 2026